Careers at Global Launch

Under general direction from Student Services Manager, provide program services to the international students enrolled in Global Launch programs at the ASU West Valley and Tempe campuses, ensuring that the identified goals and objectives of the programs are accomplished in accordance with established priorities, standards of quality and customer service.

Position’s primary campus is West Valley with at least one day per week in Tempe.

Essential Duties:

• West Valley program operations: (60%)
  • Serves as primary point-of-contact for all issues related to Pathways student advising at the West Valley campus.
  • Prepares and leads warm and engaging program events (requires occasional evenings and weekends); makes meaningful connection with program participants. 
  • Plans and leads New and Continuing Student Registrations for all ASU-USA Pathways students
  • Supports office operations, including ordering supplies, coordinating technology support and assisting in the supervision and training of Welcome Desk student workers. 
  • Engages actively with ASU West Valley events and departments for relationship building purposes 
  • Orders supplies needed for program delivery, ensuring that expenditures stay within budget. Work closely with the Global Launch business office team to process payments and provide documentation requirements. Will have a Pcard to process in-person payments, in the field, when Business Office payment is not possible.
  • As needed, provides West Valley and Tempe campus tours.
• Student advising, including Pathways and other Global Launch programs: (20%)
  • Completes advising tasks related to sponsored students issues related to financial guarantees, health insurance, and other related tasks.
  • Advises assigned students and maintains records; updates team members on student issues. Prioritizes student success and retention.
  • Responds to Global Launch student questions or issues through various channels such as meetings via Zoom or in-person, email, phone, and social media.
• Student Services team: (20%)
  • Serves as primary point person for Global Launch for ASU Housing and issues related to student housing for any Global Launch student.
  • Supports New and Continuing registrations for other Global Launch programs
  • Under the supervision of the Senior Immigration Advisor, will be trained on immigration related advising 
  • In collaboration with the Group Programs Coordinator Sr, assists with special programs and tasks, as needed.
  • Travels to other campuses on occasion.

Salary range: $48,000 - $53,000 per year; DOE
Close date: May 19, 2024

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Job Description 

ASU’s English as a Second Language division known as Global Launch is currently looking for a highly qualified candidates to serve as the assistant to the Program Activities Coordinator.

Work hours will be 10-20 hours per week.
Business hours are Mon - Fri, 8:00am to 5:00pm. 
Must be able to work occasional evenings and weekends.

Regular duties include various tasks related to providing excellent customer service to all students, faculty, and staff as well as providing administrative assistance to the coordinator in all aspects of program development and implementation. The duties of this job additionally require availability to help with events as needed.

Success in this position requires:
- maintaining a positive attitude;
- showing initiative in anticipating coordinator needs;
- following through on extended tasks;
- and carefully following directions as given.

This position also requires confidentiality of student records and the handling of sensitive information. Professionalism and reliability are essential, as well as comfort interacting within a multi-cultural environment.

Salary Range

$14.25 per hour

Close Date

29-April-2024

Apply now