A leader in English language training and international education, Global Launch provides an environment where your creativity is celebrated and where your contributions make a direct impact on our students, partners and stakeholders. Join our team of service-oriented, ambitious risk-takers at the #1 most innovative university in the U.S.
Job Description
The Success Coaching position is intended for a highly-qualified graduate student at Arizona State University. As a success coach, you will work alongside Global Launch staff and faculty to provide programming support for international students at Global Launch prior to the start of the program, during the program, and post-program.
Campus/Location
Campus: Tempe
Full-Time/Part-Time
Part-Time
Salary Range
$17.40 per hour
Close Date
06-November-2024
Job Description
The Customer Service Assistant ensures highest quality service delivered to international students and customers for ASU Global Launch in accordance with specified guidelines and priorities and ensures that service challenges are addressed and rectified in an appropriate time frame. Serves as primary contact for walk in students and guests, greets and directs students and guests, answers phone and phone messages. Provides information about department and programs. Receives and assists with deliveries, sorts and distributes mail daily. Maintains order and organization of office common areas and lobby.
**Office hours are 8:00am – 5:00pm however, some nights and weekends may be required for program activities. In addition, some early shifts are requested 6am-8am**
Campus/Location
Campus: Tempe
Full-Time/Part-Time
Part-Time
Salary Range
$14.75 per hour
Job Description
ASU’s English as a Second Language division known as Global Launch (see https://globallaunch.asu.edu/learn-english ) is currently looking for a highly qualified graduate or undergraduate student to serve as the assistant to the Program Activities Coordinator.
• Work hours will be 10-20 hours per week.
• Business hours are Mon - Fri, 8 a.m. to 5 p.m. with occasional days starting earlier or ending later due to time-difference with international students (online events)
• Work is in-person and remote (via Zoom)
Regular duties include various tasks related to providing administrative assistance to the coordinator in all aspects of program development and implementation as well as excellent customer service to all students, faculty, and staff. The duties of this job additionally require availability to help with event logistics as needed.
Success in this position requires:
• maintaining a positive, inclusive attitude;
• ability to serve in a leadership role in online and in-person environments;
• showing initiative in anticipating coordinator needs;
• following through on extended tasks;
• carefully following directions as given.
This position also requires confidentiality of student records and the handling of sensitive information. Professionalism and reliability are essential, as well as comfort interacting within a multi-cultural environment.
Campus/Location
Campus: Tempe
Full-Time/Part-Time
Part-Time
Salary Range
$15.62 per hour
Job Description
ASU’s English as a Second Language division known as Global Launch (see https://learnenglish.asu.edu/) is currently looking for a highly qualified graduate or undergraduate student to serve as the assistant to the Program Activities Coordinator.
Work hours will be 10-20 hours per week.
Business hours are Mon - Fri, 8:00am to 5:00pm.
Work is in-person and occasionally remote (via Zoom) for special events, touch-point meetings etc.
Must be able to work occasional evenings and weekends.
Regular duties include various tasks related to providing excellent customer service to all students, faculty, and staff as well as providing administrative assistance to the coordinator in all aspects of program development and implementation. The duties of this job additionally require availability to help with events as needed.
Success in this position requires:
maintaining a positive attitude;
showing initiative in anticipating coordinator needs;
following through on extended tasks;
and carefully following directions as given.
This position also requires confidentiality of student records and the handling of sensitive information. Professionalism and reliability are essential, as well as comfort interacting within a multi-cultural environment.
Campus/Location
Campus: Tempe
Full-Time/Part-Time
Part-Time
Salary Range
$14.75 per hour