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Careers at Global Launch

Innovating, together.

A leader in English language training and international education, Global Launch provides an environment where your creativity is celebrated and where your contributions make a direct impact on our students, partners and stakeholders. Join our team of service-oriented, ambitious risk-takers at the #1 most innovative university in the U.S.

Current staff openings

No openings at this time. Please check back later.

Current teaching openings

Global Launch at Arizona State University invites applications for Associate Global Educator (HR title: Assistant Instructional Professional) for Fall 2024, with possible contract for additional sessions, depending on program needs and performance. Associate Global Educators are full-time instructors who teach on a contractual basis. At the current time, we anticipate hiring new Associate Global Educator to teach in our various programs, which include non-credit intensive English, academic preparation, and CLIL (Content and Language Integrated Learning) courses. Courses are taught online (synchronous and asynchronous) and on campus (Tempe and West).   

Essential Job Duties:

  • Plans, organizes and prepares courses, designed to achieve the particular objectives and skills associated with that level, course or program, in person or online
  • Instructs, designs or delivers courses in person or online using a variety of engaging teaching strategies/learning activities as well as the designated curriculum or materials
  • Works well with program manager, project lead, department supervisor, and teammates, and external stakeholders
  • Completes administrative tasks with accuracy and reliability, such as attending meetings and submitting grades
  • Assesses students’ demonstrated linguistic competence in order to provide ongoing feedback as well as a final, total grade upon completion of the course or program
  • Assists with programmatic needs such as onboarding, testing, substitution, and activities.
  • Assists with on-going curriculum development and maintenance of curriculum quality, within the parameters of the specific program
  • Shows flexibility and competence across campuses, modalities, and programs
  • Engages regularly in professional development that is applicable to demonstrating a higher level of excellence in position effectiveness and professional growth
  • Models the values and culture of Global Launch

Salary range: $40,000 - $44,000 for the academic year salary
Open date: Feb 27, 2024
Close date: April 5, 2024

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Student employee openings

Job Description

Global Launch is currently seeking a grader/mentor in an online English as a Second Language course. Looking for a highly-qualified applicant. This position is for possible future class sections based on departmental needs.
Work will be completed in Global Launch’s Tempe office.

 

Essential Duties

  • Manage a group of students in an online course, under the supervision of an instructor.
  • Grade written assignments according to a rubric (training will be given).
  • Conduct student conferences.
  • Monitor student engagement and report issues to instructor.

Salary Range: $15.12 per hour
Open Date: March 19, 2024
Close Date: March 29, 2024 (EXTENDED)

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Job Description

The Customer Service Assistant ensures highest quality service delivered to international students and customers for ASU Global Launch in accordance with specified guidelines and priorities and ensures that service challenges are addressed and rectified in an appropriate time frame. Serves as primary contact for walk in students and guests, greets and directs students and guests, answers phone and phone messages. Provides information about department and programs. Receives and assists with deliveries, sorts and distributes mail daily. Maintains order and organization of office common areas and lobby.

**Office hours are 8:00am – 5:00pm however, some nights and weekends may be required for program activities. In addition, some early shifts are requested 6am-8am**

 

Essential Duties

  • Communicates with customers, both internal and external, in a positive and professional manner. 
  • Provides information about ASU Global Launch programs and services to customer and responds to customer complaints/issues. 
  • May assist with Conversation hour with International Students.
  • Tracks issues and ensures timely delivery of solutions. Solutions may involve/include other support personnel and/or servicing equipment. 
  • Assist prospective students with application process. May assist in coordinating the activities of student employees. 
  • Reports problems and issues to supervisor. Respond to inquiries via telephone and/or electronic media to assist resolve issues. 
  • Assist with planning and implementing student activities for Global Launch students. 
  • Assist with Orientation and Registration processes.
  • Uses various technologies to resolve customer service issues, including CRM and standard office software applications.

Salary Range: $14.25 per hour
Open Date: March 18, 2024
Close Date: March 29, 2024

Apply Today